Customer Service

At AMBS we take care of your residents like they were a part of our family. Housing is a competitive market and the company you select to be your billing service provider needs to show your customers the same courtesy and respect your staff shows your residents.  Our Customer Relations staff is well trained in utility management, conservation, and customer service. Our call center features include:

• 100% in-house staffing,  no outsource call centers
• Representatives based in the United States
• Toll Free Hot line
• Short Call Que's
• Operations from 8am to 5pm eastern

Our call center staff can also help your property with many of the problems they face

• Support for our Web Interface
• Support on maintenance of meters or equipment installed on site
• Questions about a residents bill

 

Our call center is open from 8am to 5pm Eastern time and can be reached at 1-866-740-AMBS (2627) or by emailing: customer.relations@ambs-llc.com