Training and Support

Training is a critical aspect of a successful utility billing program. AMBS provides you with all of the training your staff needs to ensure your program is a success. Each account is assigned a personal account manager that your staff can contact anytime they have a problem. This means your staff and our staff get to know each other and establish a working relationship. Instead of calling a nameless call center with nameless employees we work hand in hand with your property to ensure your utility program is executed professionally and accurately.

Our training program includes

• Webinar showing your property how to use our systems
• On-Demand Video Training Series 
• Personal Account Manager
• Toll-Free and Email based support
• and more

We also have a full staff of trained service techicians ready to repair and maintain your utility systems.  We can also offer toll free phone support to your maintenance personnel enabling them to repair some items in house and saving you money.